Privacy Policy


Updated 25th May 2018

At Well Made Mama, we care deeply about privacy. We know you care about your privacy too, so we provide options to allow you to choose how certain information is used by Well Made Mama (“Well Made Mama", together with "we", "us", and "our"). This policy explains our privacy practices for wellmademama.com (we’ll refer to wellmademama.com as the “Site”).

We reserve the right to make changes to this Privacy Policy at any time. Please check the Privacy Policy each time you use our Site to ensure you are aware of any changes in our privacy practices. Our Privacy Policy will indicate the date it was last updated. Your continued use of our Site will constitute your acceptance of the changes to our Privacy Policy. If there is a substantive or material change in the way that we use your personal information, we will notify you via email of the relevant changes or otherwise provide a prominent notice. If you choose to opt-out of or not opt-in to our changed practice, our email communication (if applicable) will contain instructions on how to do so.

 

What personal information does Well Made Mama collect from the people that visit our blog, website or app?

When ordering our products or registering for our newsletter on our site, as appropriate, you will be asked to enter your Name, Email address, Mailing address, Phone number or other details to help you with your experience. 

 

When do we collect information?

We collect information from you when you register for a newsletter on our site, take an assessment or survey, or place an order on our site. We also review, but do not collect, website analytics which helps us learn more about what you like to see from Well Made Mama, and helps us deliver the type of content and product offerings in which you are most interested. 

Our Site may use first-party cookies (set by the website owner) to enhance your experience while using it. Cookies are pieces of information that some websites transfer to the computer that is browsing that website, and are used for record-keeping purposes at many websites. Use of cookies makes Web-surfing and purchasing online easier by performing certain functions such as saving language preferences and maintaining your sessions while you are on our Site. The cookies used on our Site, contain generic information used for page navigation. If you would prefer not to receive cookies, you can disable cookies on your browser). If you choose to have your browser refuse cookies, some areas of our Site may not function properly.  We also use cookies related to the use of analytics on our Site. 

We also you use third party platforms like Facebook and Mailchimp to help us advertise and send email marketing. Through Facebook, we collect information that cannot be linked to an individual. 

 

How do we use your information?

We may use the information we collect from you when you register your details, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:

  • To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
  • To aggregate survey responses collected via Mailchimp forms or other forms, for research purposes and potentially publish anonymously (we will never publish individual responses unless expressed permission is given and you will have three months to opt out if you have a change of heart);
  • To improve our website in order to better serve you;
  • To allow us to better service you in responding to your customer service requests;
  • To send monthly newsletters and campaign emails via marketing platforms like Mailchimp (For more information on how Mailchimp uses and collects data, see their privacy policy here.) 
  • To quickly process your transactions.

We also platforms like Facebook to create posts and advertisements and we use the information we collect to understand what our audience is interested in seeing from us, like aggregated statistics and insights into how people are engaging with our posts, listings, Pages, videos and other content on and off the Facebook Products. For example, we receive information about the number of people or accounts who viewed, reacted to, or commented on our posts, as well as aggregate demographic and other information that helps us understand interactions with our Page or account.

We also look at reports about the kinds of people seeing our ads and how our ads are performing, but we don't collect information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give Facebook permission. Please see Facebook’s privacy policy for more information.

 

How do we store your information?

We currently do not store any information that is collected via our Site or social platforms. In the event that we start to store data, we will use Google Drive, a file storage and synchronization service developed by Google. In the event that we start to store any information, we will update this privacy policy to reflect this change. 

 

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We do not share your personal information with any other organisation or party.

We will also implement a variety of security measures when a user places an order. All transactions will be processed through a gateway provider and are not stored or processed on our servers. We do not save or store your financial or credit card information.

 

Contact Us and Accessing Your Information

If you have any questions about our privacy practices, or if you wish to remove any of your Personal Information from our records please contact us at either:

 

Well Made Mama

Attn: Privacy

Well Made Mama

PO Box 1052

Glenelg South, SA 5045

Australia

or

sabrina@wellmademama.com

 

 

 

Website Disclaimer


The disclaimer below should be read and understood by all visitors to the Well Made Mama website.

The  Well Made Mama blog is designed to provide news, information, and educational material based on, but not entirely, psychological science, to its readers. The content posted to the blog may emphasise the science of psychology and demonstrates how the application of psychological science benefits daily living and may provide solutions to address major social issues. All posts citing scientific research include references and aim to foster dialogue around the science presented and how it benefits society.

The Well Made Mama ‘journal’ contains articles that may be written by individuals outside the field of psychology and are based on current research as well as personal experiences and opinions. The information expressed in these particular articles has been reviewed but does not necessarily represent the views or opinions of Well Made Mama, its staff, or affiliates.

This site is for information and entertainment purposes only. We are not able to respond to specific questions or comments about personal situations, appropriate diagnosis or treatment, or otherwise provide any clinical opinions. Any advice given on this website is offered in generic form. In other words, all of our site visitors have unique qualities that play a role in their personal mental health. We do not know you personally and can therefore not take into consideration these qualities when offering advice, and do not claim to do so. All information provided on this site is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her existing psychologist, mental health professional, teacher, or professor. If you think you need immediate assistance, call your local emergency number or the mental health crisis hotline listed in your local phone book’s government pages.

Well Made Mama is a blog intended to provide research, commentary and opinion to anyone who wishes to use this information. Well Made Mama does not guarantee the accuracy of this information as errors can occur. We try to maintain the highest level of accuracy and ask that should you find anything of question on this site, to please let us know immediately at sabrina@wellmademama.com or megan@wellmademama.com. We also welcome feedback should you have any questions, comments, or suggestions about Well Made Mama.

This website includes links to other websites, resources and information. The content of these websites is not produced or monitored by Well Made Mama and therefore no responsibility is taken for content accessed outside of this website.

Your use of this website constitutes your agreement to the above disclaimer.